Not The Users Fault
Open-source software needs better user-interface design in order to take over the world. Jono at Mozilla Labs discusses his 10 favorite issues with UI design.
This one calls for a good laugh “Is UI design marketing?”
The qualities of software that make for a good advertisement or computer-store demo are not the same qualities that make software usable and pleasant to work with long-term, day-in day-out. Often these qualities are opposites.
We should be grateful for decent well-designed software that is not only elegant but a blend of intuitive and easy to remember. It is so often not the case.